Hard Drive Short DST Check

[PWNy_Up]

Running Short DST Check  on a laptop i got from my college bookstore gives me this result:

Testing Drive: 1

Hard Drive Short DST Check: FAILED

FAILURE ID : QBU4HK-8P69A1-MFPUQJ-60VL03

PROCUCT ID : W2L56UA#ABA

Hard Drive 1 - Primary HDD Bay*

----------------------------------------------------

Component Test : FAILED

Any help you could give would be appreciated as i need to get it working again so i dont have to write papers at the library xD. I ran the DST check because the computer suddenly wouldnt load the opperating system past the windows loading screen during startup. i would just get a black screen and occasionally it would let me move the cursor around so i knew it wasnt the screen.

[iomare · Accepted solution]

Hi,

It means the hard drive has failed the quick test and needs to be replaced.

So what you need is a 2.5" SATA3 hard drive (max 2TB because of the thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

or you could opt for a 2.5" SATA3 SSD which would improve the everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

On page 32 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c05228250

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC (this is for Windows 10), running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware. Windows will automatically activate once installed and connected to the internet.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-15-au000-notebook-pc-series/10862158/model/11926448...

Once you replace the drive you can use a SATA to USB adapter to connect the old drive to the PC and try to recover your personal files. It will work as an external drive.

Example:

https://www.amazon.com/StarTech-com-SATA-Drive-Adapter-Cable/dp/B00HJZJI84/ref=sr_1_1_sspa?s=pc&ie=U...

Let me know if you need further help,

David

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[PWNy_Up]

Im still able to open this drive successfully as an external drive just not my main harddrive would this still be the solution if that is the case?

[iomare]

Sometimes the drive even if it fails the hard drive test is still possible to open externally. I would back up all the important data of the drive since it could fail in the short term.

After you have backed up the data you could try to perform some tests on the drive.

I would replace the drive in the PC.

Hope it helps,

David