Hard disc failure

[hrtsoul6]

 

[Paul_Tikkanen]

If that is as far as you can go, you will have to install a new hard drive and reinstall the operating system.

Below is the link to the service manual:

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

I recommend you replace the low performing 2.5" mechanical hard drive with a 2.5" SATA solid state drive (SSD).

You have two options for that with your notebook.

One would have no real advantage over the other.

You can replace the existing 2.5" drive with a 2.5" SSD.

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

Your notebook has a M.2 SSD slot that supports SATA SSDs only, not NVMe.

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

After you replace the drive, you can use the Microsoft media creation tool to reinstall W10:

Download Windows 10 (microsoft.com)

After W10 has completed installing, you can install the drivers and available software from your notebook's support page:

HP Notebook - 15-bs015dx Software and Driver Downloads | HP® Support