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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hard disk 3F0

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04-17-2025 08:29 AM
All the sudden my Hp laptop just turned off and took me to a Boot Devise not found screen.
It tells me to please install an operating system on my hard disk.
Hard Disk (3F0)
Also gives me an option for a system diagnostic by pressing (F2)
Does anyone know how to help me. Do i need to buy a new hard disk or just a new OS? someone please help me i cant do anything on my computer now... thanks
04-18-2025 06:54 AM
@Vanessa125, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.
Restore BIOS default settings
To restore the BIOS default setting, open the BIOS Setup screen.
- Turn off the computer and wait five seconds.
- Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
- Press f10 to Save and Exit.
- Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee