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- Hard disk Short DST test failed

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10-28-2020 01:23 AM
Hard disk Short DST test failed. For past few days, my laptop is not booting up. Running diagnostics showed "Hard disk Short DST test failed". I removed the hardisk[Toshiba make] and connected as external drive to a MAC. I am able to access the harddisk and copy some contents from it. So it doesn't looks like a problem with the harddisk. Is this a problem with the connection of harrdisk to the motherboard or with the harddisk itself? Please help.
11-01-2020 06:57 AM
I reviewed your post and I understand that the computer is not booting to Windows and when you run the hard drive test it fails.
Don’t worry, I assure you I will try my best to get this sorted.
Have you tried a different hard drive on the computer?
Are you getting any error when you turn on the computer?
Meanwhile, I recommend you restore the BIOS defaults following the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04831065
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee