Hard disk error on startup

[Nijisan]

Hard disk error on startup.disk check quick and long version both get down to 1% and then freeze.

[A_Gayathri]

Hi @Nijisan,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting a hard disk error on startup, especially when disk checks freeze at 1%, could indicate a serious issue with the hard drive in your HP Notebook 15-bs105ni. Here are some steps to try for troubleshooting and diagnosing the issue:

May I know

1. Since when are you facing this issue

2. Have you made any changes on your PC post that this issue raised or have you observed any error
 

Back Up Data (if possible):

• If you can still access the computer briefly, prioritize backing up any critical files to an external drive or cloud storage.

Run HP Diagnostics from BIOS:  HP PCs - Testing for hardware failures

• Restart your laptop and press F2 or Esc repeatedly as it starts to enter the BIOS menu.
• Navigate to Diagnostics > Hard Drive Check and run the tests. If the test fails here as well, this strongly suggests a hard drive issue.

Attempt a Safe Mode Boot:

• Restart the computer, then press F8 during startup to try entering Safe Mode. If Safe Mode loads, you may have a chance to run disk utilities or back up data.

Use a Bootable USB Drive for Further Diagnostics:

• Create a bootable USB with a Windows 10 recovery tool to try accessing the drive outside of the OS. 

Consider Hard Drive Replacement:

• If diagnostics continue to fail, it is likely that the drive has physical issues and will need replacement. Replacing the drive with a new HDD or SSD would also improve performance.

Restore System after Replacement:

• After replacing the drive, you can reinstall Windows using a bootable USB or recovery media.

Refer to this document: HP Notebook - 15-bs105ni User manual

HP PCs - Hard disk 3F0 boot device not found error
 

I hope this helps. 

Take care and have a good day.

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