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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hard disk failed 301

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06-12-2018 06:42 PM
- Error code 301.
- How to change hard drive?
- How to find a new replacement hard drive.
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Accepted Solutions
06-12-2018 07:01 PM
1. The 301 error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced. It's impossible to estimate the remaining lifespan of the drive - it could carry on for a few months or fail tomorrow.
2. & 3. I would recommend replacing the Hard Drive yourself - it's a pretty straight forward procedure and will save the expense of paying someone else to do this. A brief overview is detailed below. Please follow guide for replacement
Guide :http://h10032.www1.hp.com/ctg/Manual/c03593672.pdf
To reinstall the operating system on the new drive, you will need to use your set of Recovery Discs - the new Hard Drive will be blank, so the f11 option ( which launches the Recovery Process from a partition on the drive ) will not work.
The procedure for using Recovery Discs to reinstall the Operating System is described in the HP document Here.
If you don't have your Recovery Discs, you can order a replacement set using the link below.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
06-12-2018 07:01 PM
1. The 301 error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced. It's impossible to estimate the remaining lifespan of the drive - it could carry on for a few months or fail tomorrow.
2. & 3. I would recommend replacing the Hard Drive yourself - it's a pretty straight forward procedure and will save the expense of paying someone else to do this. A brief overview is detailed below. Please follow guide for replacement
Guide :http://h10032.www1.hp.com/ctg/Manual/c03593672.pdf
To reinstall the operating system on the new drive, you will need to use your set of Recovery Discs - the new Hard Drive will be blank, so the f11 option ( which launches the Recovery Process from a partition on the drive ) will not work.
The procedure for using Recovery Discs to reinstall the Operating System is described in the HP document Here.
If you don't have your Recovery Discs, you can order a replacement set using the link below.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
06-12-2018 07:29 PM
@3SmithYou're very Welcome !!
All the Best !!! Thanks for being a member !
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee