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‎06-26-2025 07:57 PM

HP Recommended

Hi

My HP 15 Notebook shows hard disk failure when I turned it on. It requires me to install an operating system on my hard disk. Please help

3 REPLIES 3

‎06-26-2025 08:00 PM

HP Recommended

Hi:

 

You will have to install a new disk drive and reinstall the operating system.

1 person found this reply helpful
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‎07-02-2025 09:00 PM

HP Recommended

Thanks for the feedback, however, how do I do that please?

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‎07-03-2025 06:35 AM

HP Recommended

You're very welcome.

 

In order for me to help you further, I will need to know the full model number or product number of your notebook.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

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