Hard disk failure

[Philw61]

I had a Disk Error message for over 24 hours on my laptop, so I ran a Quick Test on the Hard Drive and got a failure message, with:

Hard Drive Short DST Check: FAILED 

Failure ID: 9SP3LW-8A2B7T-XD7WMF-60UC03

It's an old laptop and I was thinking of replacing it, as most of my files are backed up. But a few more recent ones aren't. Is there any way of recovering those files?

[Paul_Tikkanen]

Hi:

Most of the time when a drive fails you can't recover the files.

But you can toss a few quid at the problem, remove the drive and buy a SATA to USB cable.

Something like this...

iitrust USB 3.0 to SATA Adapter Cable for 2.5" SSD HDD Drives - SATA to USB 3.0 External Converter a...

Plug one end of the cable into the drive and the other end into a working PC's USB port and see if you can read/copy and files from the drive to the PC.

Below is the link to the service manual, where you can find the hard drive removal procedure.

HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide

That was a pretty popular model series so there should be several YouTube videos out there.

The 250 G4 is the HP business notebook equivalent of your notebook.

HP 250 G4 HDD SSD Replacement - YouTube

[Philw61]

Thanks. I've discovered that I backed up more than I thought I had and have managed to retrieve other documents from sent emails, so the actual damage is minimal. Just going to have to live with it and get a new laptop, I think. 

[Paul_Tikkanen]

You're very welcome.