• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

15775808109191074453821.jpg15775808664871875800820.jpgI'm an idiot. I changed some things and now my computer won't boot up. So it's a black screen that says 

Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk<3F0>

F2 System Diagnostics

 .... I pass the memory and storage tests but in the bios screen I'm missing the optaine(?) Option thing. So my question is I know I need to download the OS but what else. Also I don't have a computer to download it to. Am I able to download it to a SD card off my phone with a chrome browser or puffin browser in the desktop mode?

1 REPLY 1
HP Recommended

Hi

This is as close as I can match, and it probably wont sit well on a phone.

https://support.hp.com/gb-en/product/hp-stream-11-y000-laptop-pc/12499227/manuals

http://h10032.www1.hp.com/ctg/Manual/c06198373

 

 

 

 

These are probably not any use...

https://support.hp.com/gb-en/product/hp-stream-11-y000-laptop-pc/12499227/document/c06162205

https://www.microsoft.com/en-us/software-download/windows10

 

 

I suspect the 'OPTANE' you refer to is the storage area that seems to be integral to the Main Board.

https://www.amazon.com/optane-32gb/s?k=optane+32gb

but may not be.

 

If in doubt please ask.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.