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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hard disk problem

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11-22-2018 09:43 PM
Hi Everyone,
My lap has a problem with hard disk DST check failed. There is any solution for this without replacing a Hard disk. If the only solutions are changing hard disk, I have an original OS.there is any possibility I get the same original OS for the new hard disk. Thank You in advance
11-23-2018 07:27 AM
Hi:
You will have to replace the hard drive.
Here is the link to the service manual. The hard drive R & R procedures can be found in chapter 6.
http://h10032.www1.hp.com/ctg/Manual/c04582573
To reinstall W8.1, you can do that for free as follows...
Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want W8.1 64 bit.
If you live in an EU country, you probably will have to use the W8.1 N ISO file download.
https://www.microsoft.com/en-us/software-download/windows8ISO
Only if you are asked to enter a product key during the installation process, use this generic key.
This is the generic key for W8.1 'standard.'
334NH-RXG76-64THK-C7CKG-D3VPT
If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.
After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.
I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.
Then you can install the available drivers and software from your PC's support page.