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‎12-25-2019 03:32 AM

HP Recommended
Product: ProBook 5330m

Hard Disk Test Failed:

FAILURE ID: GLLDWW-5N49T7-XD015G-60T803
PRODUCT ID : LG716EA#ABE

I cannot find this failure ID.

Can you tell me what the problem is?

Regards.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2019 03:50 AM

HP Recommended

Hi

GLLDWW-5N49T7-XD015G-60T803          Hard Disk 1 Quick Test Failure

 

which means

MAKE BACKUPS

Make Recovery Media

Replace Hard Disk Drive.

 

https://www.microsoft.com/en-us/software-download/windows8iso

https://www.microsoft.com/en-us/software-download/windows10

 

If in doubt please ask.

 

 

View solution in original post

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3 REPLIES 3

‎12-25-2019 03:50 AM

HP Recommended

Hi

GLLDWW-5N49T7-XD015G-60T803          Hard Disk 1 Quick Test Failure

 

which means

MAKE BACKUPS

Make Recovery Media

Replace Hard Disk Drive.

 

https://www.microsoft.com/en-us/software-download/windows8iso

https://www.microsoft.com/en-us/software-download/windows10

 

If in doubt please ask.

 

 

Was this reply helpful? Yes No

‎12-25-2019 04:09 AM

HP Recommended

So basicaly I have to replace my hard drive right?

Was this reply helpful? Yes No

‎12-25-2019 05:03 AM

HP Recommended

YES,

if the current one is not a total failure then copying/cloning the existing software may work.

Via a caddy.

https://www.macrium.com/reflectfree

https://www.easeus.com/backup-utility/free-disk-cloning-software.html

 

 

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