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‎12-21-2020 08:26 AM

HP Recommended
Product: HP Envy x360 15-bp000
Operating System: Microsoft Windows 10 (64-bit)

Today i ran a diagnostic test and it says hard drive 1 failure and windows keeps saying repairing disks errors it's been doing that for about 10+ hours. How do I go about fixing this the warranty is up on the computer can anyone tell me what hard drive I should buy. I didn't have many things on the computer so I should be fine in terms of data. I see hard drives on amazon but don't know which to buy.

1 REPLY 1

‎12-21-2020 08:59 AM

HP Recommended

@Jjw233 

The HP specs I found for your model says it has both an SSD and a HDD.  So, to be sure, you should disconnect the HDD and run the drive diagnostics again -- to confirm it is not the SDD that is failing.

 

The HDD is a standard laptop SATA drive, so any similar 1TB SATA laptop drive will do to replace it.  Typical brands include Seagate and Western Digital.



I am a volunteer and I do not work for, nor represent, HP
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