Hard drive critical failure

[PhillyGubbz]

I have the following code: 6FP9XF-8GHC98-X87T6IK-609Q03. 

Is it possible to retrieve any documents from the computer? Also, is it able to be used in the future or is it dead?

[resistencia]

Hi @PhillyGubbz 

Using the internal disk to the laptop is not. But if the disk error is SMART you can buy an external case and connect via USB, this can show the contents of the disk

[PhillyGubbz]

Thanks so much! Is there an external case you recommend?

[resistencia]

there are thousands of brands that all work the same and many times it is the same manufacturer from China with a different name.

as you did not indicate your model there are enclosures for 2.5“ and 3.5” disks check which disk you have

Amazon.com: UGREEN 2.5" Hard Drive Enclosure USB C 3.1 Gen 2 to SATA III 6Gbps for SSD HDD 9.5 7mm E...

Amazon.com: Hard Drive Enclosure 3.5, FEMORO USB 3.0 External Hard Drive Case with 12V Power Adapter...

[PhillyGubbz]

Thanks - it’s for a Pavilion All in One 23-q105na so a standard DVD size I believe?

[resistencia]

if it is 2.5” you can change and put an SSD if you wish.

HP Pavilion 23-q105na TouchSmart All-in-One | SSD Upgrades | Crucial.com