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HP Recommended
HP Stream - 14-cb112wm

I have a hp stream  windo 10 I did something to it and my window is gone 

1 REPLY 1
HP Recommended

Hi @Emily832,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you've accidentally removed or corrupted your Windows installation on your HP Stream 14-cb112wm. To resolve this, you'll need to reinstall Windows. Here’s how you can do it:
 

Using HP Recovery Media

Create HP Recovery Media:

  • If you still have access to another working PC, you can create recovery media from HP's website or use a USB recovery drive if you have one.

Access the Recovery Media:

  • Insert the recovery USB or DVD into your HP Stream.

Boot from Recovery Media:

  • Restart your laptop and press Esc repeatedly as it boots up.
  • Press F9 to open the Boot Device Options menu.
  • Select your USB or DVD from the list to boot from it.

Follow the On-Screen Instructions:

  • Choose to reinstall Windows and follow the on-screen instructions to complete the process.

Using a Windows Installation Media

If you don’t have HP recovery media, you can use a Windows 10 installation media:

Download Windows 10 Installation Media:

Create Installation Media:

  • Run the Media Creation Tool and select “Create installation media for another PC.”
  • Choose USB flash drive or ISO file (for burning to a DVD later).

Install Windows:

  • Insert the USB or DVD into your HP Stream.
  • Restart your laptop and press Esc repeatedly as it boots up.
  • Press F9 to open the Boot Device Options menu and select your USB or DVD.

Reinstall Windows:

  • Follow the prompts to install Windows. You may need to select “Custom installation” and choose the partition where you want to install Windows.

Additional Tips

  • Backup Data: If possible, back up any important data before proceeding, as reinstalling Windows will erase all data on the drive.
  • Drivers and Updates: After reinstalling Windows, you’ll need to install drivers for your HP Stream. Visit the HP Support website to download the necessary drivers for your model.

Refer to this document: HP Stream - 14-cb112wm User manual

HP PCs - Reset the computer
Software recovery options (Windows 11 and Windows 10) 
HP Computer and Laptop System Recovery for Windows
Perform an HP System Recovery in Windows 10 | HP 
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.