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HP Recommended

Hello,
I would like to reinstall a laptop (type: Laptop 15-dw3552ng; snr: CND137482D) with a USB stick (Win11 home). Unfortunately, the installation routine doesn't show me a hard drive to choose from. Where can I find a suitable hard drive driver so that I can initiate the clean install...?
If I see it correctly, I come to the appropriate driver page here/ but which driver can I use here and how.
https://support.hp.com/de-de/drivers/hp-laptop-pc-15-dw3000/model/2100000420?sku=4R0C0EA
Thank you for your help
Ingo

1 REPLY 1
HP Recommended

Hi, Ingo:

 

You have to install the Intel storage controller drivers that I zipped up and attached below, which are good for PC's with the Intel 11th gen > 13th gen core processors.

 

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

 

Have the flash drive and your W11 installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should find the drive and install.

 

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