Hard drive encrypted upon new setup. Replaced Hard drive but not found when attmpt.clean install win

[josephrwells]

HP laptop 17-cn0xxx - product number 7E497UA#ABA - Serial Number [personal info removed]- while setting up pc out of box, suddenly got message that hd was encrypted. Replaced hard drive. When trying a clean install of Win 10 Pro, system does not recognize hard drive. Indications are that missing storage driver. NEED HELP

[Paul_Tikkanen]

Hi:

You have to install the Intel storage controller drivers that I zipped up and attached below, which are good for PC's with the Intel 11th gen > 13th gen core processors.

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

Have the flash drive and your W11 installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next, and Windows should find the drive and install.

Your other option to reinstall Windows would be to use the HP cloud recovery tool to reinstall Windows, the drivers and the software that originally came with your notebook.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

Since you have to use the utility on another PC, so you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media. 

Your PC's product number is: 7E497UA#ABA