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HP Recommended
HP 15-f233wm
Microsoft Windows 10 (32-bit)

 I got failure ID 9G917S-8HW99E-MFPX6K-60RC03 what can I do resolve this issue? 

1 REPLY 1
HP Recommended

The hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc.

Example of hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

 

OR-an SSD would give a nice performance boost:
https://www.amazon.com/Samsung-250GB-Internal-MZ-76E250B-AM/dp/B07864WMK8/ref=sr_1_1?s=electronics&i...

 

Maintenance & Service Guide shows how to change it:
https://support.hp.com/us-en/product/hp-15-f200-notebook-pc-series/7527799/model/8857447/manuals

 

If you need Recovery Media to install Windows on the new drive it is available on your Support page. Last item in the list of drivers/software:
https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-series/7527799/model/8857447


Or,if you prefer not ordering-your Windows 10 license key is embedded in BIOS and you can reinstall Windows without HP Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

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