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HP Recommended
Envy 17 notebook pc
Microsoft Windows 10 (64-bit)

So my laptop decided to take a dump today. Booted up and flashed an error code for bad system config. Ok no problem right? The hard drive has flashed error codes:

94H3XS-7JHAJL-MFGJLJ-616R03

94H3XS-7JHAJL-MFGJLJ-60W503

 

I dont have the money to even pay for the part to fix this. And I dont want to lose my data but I suspect its gonna happen anyways 

4 REPLIES 4
HP Recommended

@Matt160 

Those error codes indicate that your drive is failing. As you continue to use the drive, you're overwriting the files and folders that got erased. The more you use it, the less likely you'll be able to recover anything on it.

 

If your PC can not boot into Windows, a way around that is to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to boot your PC even if the hard drive is not working:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, read this thread about using PE Explorer -- a simple file explorer: https://forum.macrium.com/PrintTopic15803.aspx

If your disk still works, you might be then able to retrieve some files and folders from it.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for the help. Hopefully it will recognize the usb this time but I doubt it. At least it came with a second hdd so I dont have to go buy one out of my pocket so I'll only have to figure out the product key

HP Recommended

@Matt160 

There is no need to figure out the product key.  Since your PC was already running Windows 10, it has already been registered with Microsoft.  So, if you use a different drive to install Windows, just do NOT enter a product key when prompted but skip that.  When the installation is done and the PC goes back online, it will contact the MS servers and automatically reactivate.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

There could be several reasons that cause BAD SYSTEM CONFIG Error which may causes BSOD in Windows system, such as:

 

  • Faulty or outdated device drivers
  • Corruption in Boot Configuration Data (BCD) File
  • Faulty hard drive
  • Corrupted Windows Registry
  • Faulty system files/programs

To fix such Bad System Config Error you can try the below methods:

 

  1. Update Device Driver
  2. Fix corrupt BCD file
  3. Run CHKDSK command
  4. Fix corrupted Windows Registry
  5. Perform System Restore

Further, I suggest you to check the below link for more details on the above methods:

https://www.stellarinfo.com/blog/windows-stop-code-bad-system-config-info/

 

Hope it solves your problem!

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