Hard drive issues/Restart

[Floodman]

Hello having issues when I told on laptop it says Fixing(C:) Stage 2..... restart and pressed esc did quick and extensive test.

Testing Drive 1

Hard Drive Smart Check:Passed

Hard Drive Short DST Check: Failed 

need help on next steps to get laptop back to operating form thanks. 

[Paul_Tikkanen]

Hi:

The Hard Drive Short DST Check: Failed report means that you will have to replace the hard drive and reinstall the operating system.

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

http://h10032.www1.hp.com/ctg/Manual/c04402649

After you replace the hard drive, you can reinstall W10 for free by creating a bootable W10 USB installer using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

You can install the drivers and available software from your notebook's support page...

https://support.hp.com/us-en/drivers/selfservice/HP-Beats-Special-Edition-15-p000-Notebook-PC/693622...