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- Hard drive not detected while installing windows 10 (1903)

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07-26-2019 11:06 PM - edited 07-26-2019 11:20 PM
When I was installing windows 10 and I want to make partitions of my hard drive.
Windows setup screen shows where do you want to install Windows? But it does not show any partition and shows an error at the bottom (WE COULDN'T FIND ANY DRIVES. TO GET A STORAGE DRIVER, CLICK LOAD DRIVER). i tried using command prompt to check if my hard drive shows online (dispart) but it shows status of disk0 as invalid and disk1 is my bootable
pendrive.
Please anyone give me solution for this problem.
Solved! Go to Solution.
Accepted Solutions
07-29-2019 01:40 PM
@Udit_arora Welcome to HP Forums Community!
If you have a new laptop, you've never installed windows & your system is running with free dos than you'll need to ensure the drive is changed to NTFS format.
1. Choose custom installation.
2. Press shift+F10 (DOS windows will appear).
Now type
3. Disk part [Press Enter]
4. List disk [Press Enter] (You should see only Disk 0).
5. Sel disk 0 [Press enter]
6. Clean [Press enter]
Close the dos windows & click refresh.
Now you can create partitions and install windows.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
07-29-2019 01:40 PM
@Udit_arora Welcome to HP Forums Community!
If you have a new laptop, you've never installed windows & your system is running with free dos than you'll need to ensure the drive is changed to NTFS format.
1. Choose custom installation.
2. Press shift+F10 (DOS windows will appear).
Now type
3. Disk part [Press Enter]
4. List disk [Press Enter] (You should see only Disk 0).
5. Sel disk 0 [Press enter]
6. Clean [Press enter]
Close the dos windows & click refresh.
Now you can create partitions and install windows.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.