Hard drive short DST check failed- what now? I assume I need to buy a new hard drive?

[NaomiJ1]

Hi,

I ran a system test on my laptop because it doesn't go to the log-in page. It passed the Hard Drive SMART check, but it failed the Hard Drive Short DST check and I received a 24 digit code. What are my options now? I presume I need to buy a new internal hard drive? How do I go about this and how do I know which one to get?

Thank you

Naomi 

[Paul_Tikkanen]

Hi, Naomi:

You are correct.  The hard drive needs to be replaced, and the operating system reinstalled.

Below is the link to the service manual for your notebook.  The hard drive R & R procedure can be found in chapter 6.

http://h10032.www1.hp.com/ctg/Manual/c04438537

You may want to consider purchasing a better performing, normally more reliable solid state drive (SSD).

If you don't need the full 1 TB of space the original hard drive had, you can get this reasonably priced SSD.

I have this model and it works great.

https://www.amazon.co.uk/SanDisk-Ultra-500GB-560MB-530MB/dp/B072R78B6Q/ref=sr_1_1?crid=9ASMR0HHKOH0&...