Hard drive short DST check failed

[saane_yaswanth]

I have restarted my laptop after an update but it didn't restart properly and my laptop doesn't on automatically after the restart. Due to that problem when I updated my laptop to new version also it didn't update because of restart problem.

And when I tried to check hard drive in diagnostic mode it says that Hard drive 1 short DST check failed and the details are as below

Failure id : 97NFPO-AHGCHR-XD7v41-60XWO3

PRODUCT ID: 309JOPA#ACJ

[Paul_Tikkanen]

Enter the required information at the link below, and it should provide a report of the code and the recommended way to fix it.

HP Customer Support - Service Center

You will probably have to install a new hard drive and reinstall the operating system.

The parts list for your notebook indicates that it comes with a 1 TB mechanical hard drive.

HP PartSurfer

I'd replace that drive with a much better performing M.2 NVMe SSD which your notebook supports.

Below is the link to the service manual:

Maintenance and Service Guide HP 15 Laptop PC