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HP Recommended
M1V66UA#ABA
Microsoft Windows 10 (64-bit)

My laptop stopped restarting and attempted to repair the disk automatically but never completed. I run system quick test and got failure for hard drive short DST check ( failure ID: UC7E7H-82WAQ1-GXGK61-60X803). Can someone advise what is happening and how to fix. 

thanks 

1 REPLY 1
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
UC7E7H-82WAQ1-GXGK61-60X803OK00000000009/14/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

HP ENVY x360 m6 ConvertibleModel numbers: m6-w000 – m6-w099Model numbers: m6-w100 – m6-w199HP ENVY x...

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

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