Hard drive short DST "Warning"

Chris_DGee · ‎10-26-2020

I was using my device to participate in an online meeting when the screen froze on me, so I shutdown the device. It kept giving me a black screen after so I followed the steps to run a quick diagnostics check. It said that there was a warning for the Hard Drive Short DST Check (However the test log for that check indicates a pass and no failure ID)

What are my next steps from here?

- HP Pavilion x360 Convertible

- Model is 11-ad018ca

- No failure ID

Let me know if there is any other info I should provide. Thank you

banhien · ‎10-26-2020

@Chris_DGee wrote:
... What are my next steps from here?

@Chris_DGee

Please

Backup all your files/data as soon as possible before too late.
Save money and ready to buy new HDD to replace the existing drive

Regards.

Save money and ready to buy new HDD to replace the existing

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Chris_DGee · ‎10-26-2020

Thanks again for responding.

At the moment I am stuck on the "Preparing Automatic Repair" screen, which is why I ran the diagnostics test. I am wondering on how to proceed past this? Is it a matter of waiting longer, or is this an error? Thank you

Create an account on the HP Community to personalize your profile and ask a question