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‎05-14-2020 10:09 AM

HP Recommended
Product: N5Y05UA#ABA

I ran the system fast test and it failed I have a code but my laptop is out of warranty . What do I need to do ? 

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1 REPLY 1

‎05-14-2020 10:44 AM

HP Recommended

Hi:

 

You will need to buy a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool from the link below.  You will need to do this with another Windows PC.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-series/7527799/model/8888505

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