• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-dw0081wm

All day it kept saying  automatic repair  but then when I do the test I get 

Hard driveSSD SHORT DST CHECK FAILED

HELP!

1 REPLY 1
HP Recommended

Hi:

 

You will need to install a new 2.5" 500 GB hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

Maintenance and Service Guide HP 15 Laptop PC

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" 500 GB solid state drive (SSD).

 

Amazon.com: SP 512GB SSD 3D NAND A55 SLC Cache Performance Boost SATA III 2.5" 7mm (0.28") Internal ...

 

Since you have to replace the hard drive, you can upgrade the memory from 4 GB to 8 GB by removing the 4 GB memory chip and replacing it with an 8 GB memory chip.

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

 

After you replace the drive, you can use the HP cloud recovery tool which will create a bootable recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility...You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

If you have to use the recovery tool on another PC, you will need to enter your PC's full product number in the tool's search window, which is 1A406UA#ABA

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.