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‎05-01-2021 03:24 PM - edited ‎05-01-2021 03:35 PM

HP Recommended
Product: HP Spectre x360 convertible

Looking to hard reset laptop but there are two options for hard reset, one for removable battery and one for without. I think mine has removable battery, there are two screws on the bottom of the laptop but I’m not sure. Even if my laptop has removable battery would.m be safe to just follow the instructions for non removable battery?


the article: https://support.hp.com/nz-en/document/c01684768#c01684768_nonremovablebatt

 

1 REPLY 1

‎05-01-2021 03:53 PM

HP Recommended

Hi:

 

Your PC most likely does not have a removable battery.

 

What they mean by removable battery is that there are usually one or two latches on the bottom of the PC you move to disengage the battery.

 

A non- removable battery is underneath the keyboard and has to be removed by removing the bottom cover by following the guidance listed in the service manual for your specific model notebook.

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