Hardware diagnostic UEFI Hard drive smart check Failed. How do I fix this?

[Pawsdown08]

Hp Pavilion x360-m3-u101dx

W2L19UA / Windows 10/64 bit

Hard drive smart check Failed.

I have a failure ID of: UOANX3-861BOK-GXGK6J-60AMO3

Hard drive 1

Can I do a BIOS Rollback to fix this?

Please help....

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

ailure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

U0ANX3-861B0K-GXGK6J-60AM03

OK

0000000000

1/19/22

301

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

Normally when you get a code like that, you will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Pavilion x360 m3 (model numbers m3-u100 through m3-u199, m13-u100 through m13-u199, m3-u000 throu...

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility.  You will need to have access to another Windows PC running W7 64 bit or newer and a 32 GB USB flash drive to create the recovery media.

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

If you can still get into Windows, back up any files you need to save onto a portable hard drive.