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HP Recommended
HP 2000
Microsoft Windows 8.1 (64-bit)

Tried rebooting taking battery out and unhooking power. Waited 20 sec and light to start up won’t come on. Husband checked power cord and they work. 

1 REPLY 1
HP Recommended

First, try turning on your computer: if the ‘green’ light comes on and you can hear the fan, but nothing happens—it’s a sign your computer has been affected by a power surge or outage.

 

  1. Unplug the big black power cable from the back of the computer. If it’s a laptop, remove the battery as well
  2. Hold the ‘on’/power button your computer
  3. Wait 5 seconds
  4. Press the power button to ‘turn off’ your computer
  5. Plug in the big black power cable from the back of the computer again
  6. Turn on your computer

If this fixes the issue, you should be fine. You have just purged the “dirty power” from your computer, and your computer power supply is fine. The same could be accomplished by letting your computer sit turned off for several hours or days.

 

If that solution doesn’t work, or the lights and fans don’t turn on when you try turning on your computer, there are a couple other fixes you can try to diagnose the problem:

 

Check Your AC Adapter

Check Your Battery

Check Your Computer Fans

Check your CPU

 

If you’re not able to figure out why your computer won’t turn on, or aren’t sure how to fix the issue, a professional can help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.