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HP Recommended
HP Envy 15 x360
Microsoft Windows 10 (64-bit)

Hi everyone, My Dad's laptop that he uses for work has been giving him problems ever since he upgraded to windows 10, he said it was really slow all the time, so I recommended switching out the SSHD that's already in there, with an ssd, as this gave me a massive performance boost.

Before spening £150 on an SSD I thought it might be a good idea to try putting my SSD(from my desktop) into the laptop, however the laptop wont pick it up in the bios, it just tells me to install an os, despite the fact that my SSD is what i run windows 10 from. So I decided to come on here and ask you guys to see if you know whats up, or if this would prevent us from putting a new SSD with a fresh install of Windows 10.

There's only one port on the mobo of the laptop so only one drive can run in there at a time.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @JonnyP2000,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that the SSD is not getting detected on your computer.

 

I’d love to help!

 

I recommend you run an HDD check in bios and check if the HDD is detected.

 

If the issue persists, I recommend you disable secure boot and enable legacy support and test.

 

Here is how it is done;

 

http://hp.care/2r32VhM

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @JonnyP2000,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that the SSD is not getting detected on your computer.

 

I’d love to help!

 

I recommend you run an HDD check in bios and check if the HDD is detected.

 

If the issue persists, I recommend you disable secure boot and enable legacy support and test.

 

Here is how it is done;

 

http://hp.care/2r32VhM

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended
Hi, Sorry about the long wait for a reply, we had some delays with this, I've tried again with my own ssd, with secure boot disabled, and there's no change, im currently running a hard drive check
HP Recommended

Hi again, the hdd test failed, but after trying that i switched on legacy support, which seems to have done the trick! I'mm even typing from the laptop with the ssd in it. 

Thanks very much

Jon

HP Recommended

Hi again, the hdd test failed, but after trying that i switched on legacy support, which seems to have done the trick! I'mm even typing from the laptop with the ssd in it. 

Thanks very much

Jon

HP Recommended

Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.