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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Having trouble getting my hp steam 14-ax0XX to boot up

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10-06-2022 06:58 AM - edited 10-06-2022 07:00 AM
Hi @Wesco2,
Welcome to the HP Support Community
I understand you are getting an error message "boot device not found" on your HP Stream - 14 Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.
Lets' try the below steps:
Crisis BIOS Recovery
- Turn off the computer, and then connect the power cord.
- Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
- Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
- If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.
- If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for only 2 to 3 seconds.
- If a BIOS recovery message repeatedly displays, continue to the next section to Recover the BIOS using a USB recovery drive.
- If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
- If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS for more information.
The HP BIOS Update screen displays and the recovery begins automatically.
If the issue persists, then please follow the steps mentioned on this document: Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee