Heating issue

[Harry276]

I have just bought a new HP laptop 14s fq1089 and when I put my hand on vent heating so much even this is a new laptop. What is the reason and what to do

[Irfan_06]

Hi @Harry276,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are facing an overheating issue with your Laptop

Kindly refer to the steps on this link and let me know if that fixes the issue.

Also, update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support

[zjanssen]

Laptops produce a lot of heat - can you hear if the fans are spinning?

[Irfan_06]

Hi @Harry276,

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support