• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-07-2018 09:59 PM - edited ‎09-07-2018 10:03 PM

HP Recommended
Product: HP ENVY 13-D022TU
Operating System: Microsoft Windows 10 (64-bit)

Hi, I was bough used HP ENVY 13-D022TU, but it's come with unacativated Windows 8.

I just create Windows 10 recovery images with Windows Creation tools, but I need the original product key from my notebook.

where can I found it ? I've heard about Digital entitlement activation method, but I don't have idea how to do it.

help please,

 

thank you

 

regards

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2018 10:03 PM - edited ‎09-07-2018 10:07 PM

HP Recommended

@AmrilNuryan

The Envy shipped with Windows 10 and the license key is embedded in BIOS. It should be picked up automatically when installing Windows 10.

To check for the key in BIOS run the utility I added as attachment.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Key .zip
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎09-07-2018 10:03 PM - edited ‎09-07-2018 10:07 PM

HP Recommended

@AmrilNuryan

The Envy shipped with Windows 10 and the license key is embedded in BIOS. It should be picked up automatically when installing Windows 10.

To check for the key in BIOS run the utility I added as attachment.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Key .zip
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.