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HP Recommended
A6x02ua#aba Pavillion Dv7 i7-2670qm 220ghz 8g, windows 7,
Microsoft Windows 7 (64-bit)

i7-2670qm 220ghz 8g, windows 7,

 Well I'm doing this I want to upgrade it at the same time period I do not know what upgrades are available that I can shop for online as I am new to this period also do I need to buy a boot drive as well? My system was corrupted and I ran bleach bit through the computer, when I did it destroyed everything and now I got the blue screen with an error message no available boot drive. I ran bios on it and The hardware tested as OK the memory also tested as OK. I then checked the boot order and that was also correct. I would appreciate any help you can offer basically I'm shopping online and need to know that I'm buying something compatible. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Chefjake07 

According to the specs I could find, your model laptop came with a 1TB SATA laptop drive -- so any SATA laptop drive of the same capacity can be used to replace it.

 

Once you have the drive, you will need to use HP Recovery Media to reinstall the OS and HP stuff ...

 

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.

In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".

If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

If HP no longer provides Recovery Media for your model, another site you can check is: http://www.computersurgeons.com

When you get the media, if it is a USB stick, insert it into your PC, pressing F9 to get a Boot menu, then select the External USB Hard Drive to boot from it.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@Chefjake07 

According to the specs I could find, your model laptop came with a 1TB SATA laptop drive -- so any SATA laptop drive of the same capacity can be used to replace it.

 

Once you have the drive, you will need to use HP Recovery Media to reinstall the OS and HP stuff ...

 

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.

In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".

If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

If HP no longer provides Recovery Media for your model, another site you can check is: http://www.computersurgeons.com

When you get the media, if it is a USB stick, insert it into your PC, pressing F9 to get a Boot menu, then select the External USB Hard Drive to boot from it.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

What would you recommend I buy as an upgraded system. While im replacing it I would like to gain some speed and power, also internet speed?

 

Thank you

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