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HP Recommended
HP Mini 1000

I working on my grandaughter's  Hp and she doesn't remember the password and I don't know if this is a BIOS or windows password but it is a HP mini1000 model #1151 after typing i forgot three times the screen says:

Password Check Failed
Fatal Error....System Halted.

CNU9293N2T

CAN YOU GIVE ME A CODE TO TYPE IN? I HAVE TRIED ALL OF THE OTHER THINGS LIKE F10 AND ESCAPE BUTTON REPETITIVLY AS WELL AS TAKEN THE BATTERY OUT .

1 REPLY 1
HP Recommended

@Maceparents03 

Sorry, but there is no master code we can provide you.

 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.


We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

 

----------------------

 

If this is only and Admin password and HP does not help you, then take the PC to a local repair facility as they probably have ways to get into it -- we can not help you in that.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.