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HP Recommended
OMEN 16 inch Gaming Laptop PC 16-ap0000 (BL6K3AV)

Hello,

I recently purchased an HP OMEN 16-ap0032ns that came with FreeDOS. I am trying to perform a clean installation of Windows 11 and I need help with the process, as I am encountering an issue that is blocking the installation.

Here are my laptop's specifications and what I have already tried:

  • Model: HP OMEN 16-ap0032ns

  • Processor: AMD Ryzen 9 8940HX

  • Initial Situation: Laptop came with the FreeDOS operating system.

  • Goal: Install Windows 11.

 

Steps Taken & Problem Encountered

 

  1. I created a bootable Windows 11 installation USB drive using balenaEtcher.

  2. I was able to access the BIOS and boot the system from the USB drive.

  3. The Windows 11 installer starts, but it stops at the screen where I should choose a drive to install the system. The message that appears is "We couldn't find any drives. To get a storage driver..."

 

What I have tried to solve the driver problem

 

  1. I downloaded the AMD Chipset Software (.exe) from the official AMD website.

  2. Since I only have a MacBook, I tried to extract the driver files from the .exe using The Unarchiver and, later, the 7zcommand in Terminal.

  3. The extraction attempts did not work; the necessary driver files (.inf, .sys) were not visible.

My main difficulty is obtaining the storage driver files so that the Windows installer can detect the SSD.

Could anyone who has successfully installed Windows 11 on this specific model (or a similar one with a Ryzen 8000 Series processor) provide a detailed guide on the process, especially on how to handle the storage driver?

Thank you for any help!

1 REPLY 1
HP Recommended

Hi:

 

There are no storage controller drivers for AMD platforms used for Windows to find the drive.

 

The only suggestion I can offer would be to see if following the information this person did works for you:

 

You will probably have to use the a Windows PC to do this or a free file extractor software such as 7-zip if it is supported on a mac.

 

Installing Win 11 on HP Victus 16 with AMD Ryzen 7 CPU - Dri... - HP Support Community - 9379734

 

Here's the driver from your notebook's support page:

 

AMD Neural Processing Unit (NPU) Driver

 

OMEN Gaming Laptop 16-ap0614nd (BV0P8EA) Software and Driver Details

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