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HP Recommended
ProBook 4740s
Microsoft Windows 7 (64-bit)

Machine translation from Russian:


I have a HP ProBook 4740s laptop. It is 7 years old. For the problems described below, I contacted Hewlett Packard for support. I was told, "The manufacturer's support for this model has been discontinued.

This notebook was sold with Windows 7 Professional 64 pre-installed. The digital license is in the BIOS.

The image to restore the system was only on the hard disk. In addition, the set included a CD with Windows 8.

After formatting the hard disk, the image for Windows 7 recovery was lost.

There are no problems with the digital license itself: with the installation of Windows 8 and later versions, the activation of the digital license is successful.
But in Windows 8 and later versions I am not satisfied with the quality of updates. After some (automatic) updates, sometimes half of the system went down, and sometimes the whole system (blue screen) went down.

I have two problems:

1) The problem is getting a legal Windows 7 image to restore the system.

2) The problem is to activate the digital license when deploying Windows 7 from available sources.

Translated with www.DeepL.com/Translator

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You should be able to use the HP cloud recovery tool to create a bootable pendrivewith the OS on it:

https://support.hp.com/us-en/document/c05115630

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-4740s-notebook-pc/5229498/swIt...

 

Hope it helps,

David

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You should be able to use the HP cloud recovery tool to create a bootable pendrivewith the OS on it:

https://support.hp.com/us-en/document/c05115630

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-4740s-notebook-pc/5229498/swIt...

 

Hope it helps,

David

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