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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Help you find a Windows 7 image to restore system

Create an account on the HP Community to personalize your profile and ask a question
09-24-2019 11:29 AM
Machine translation from Russian:
I have a HP ProBook 4740s laptop. It is 7 years old. For the problems described below, I contacted Hewlett Packard for support. I was told, "The manufacturer's support for this model has been discontinued.
This notebook was sold with Windows 7 Professional 64 pre-installed. The digital license is in the BIOS.
The image to restore the system was only on the hard disk. In addition, the set included a CD with Windows 8.
After formatting the hard disk, the image for Windows 7 recovery was lost.
There are no problems with the digital license itself: with the installation of Windows 8 and later versions, the activation of the digital license is successful.
But in Windows 8 and later versions I am not satisfied with the quality of updates. After some (automatic) updates, sometimes half of the system went down, and sometimes the whole system (blue screen) went down.
I have two problems:
1) The problem is getting a legal Windows 7 image to restore the system.
2) The problem is to activate the digital license when deploying Windows 7 from available sources.
Translated with www.DeepL.com/Translator
Solved! Go to Solution.
Accepted Solutions
09-24-2019 12:10 PM
Hi,
You should be able to use the HP cloud recovery tool to create a bootable pendrivewith the OS on it:
https://support.hp.com/us-en/document/c05115630
Hope it helps,
David
09-24-2019 12:10 PM
Hi,
You should be able to use the HP cloud recovery tool to create a bootable pendrivewith the OS on it:
https://support.hp.com/us-en/document/c05115630
Hope it helps,
David