• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-22-2020 07:56 PM - edited ‎09-22-2020 07:58 PM

HP Recommended
Product: Hp Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

I got this laptop back in 2019 for college this is the name and model number HP Spectre x360 - 15-ch075nr. I've been trying to update it to the new version of windows 10 but I can't because it's telling me it can't run windows 10. I've tried troubleshooting it but it says to contact my pc manufacture to see about if I can upgrade the system BIOS.  I'm thinking once if I can upgrade this BIOS system then I'll be able to download the new version of windows 10.  Any help would be greatly apparated so thank you for taking the time to read my message.  

1 REPLY 1

‎09-23-2020 06:55 AM

HP Recommended

@Alyssa45 

You're actually better off NOT running the newest version of Windows 10.  We get posts here every day of folks who upgraded to that and have had nothing but problems since and are now desperate to rollback but it is too late to do that.

 

The new version was so riddled with errors that MS actually blocked it for MONTHS so that folks would not accidentally update their PCs and trash them in the process.

 

The current version, v19.09 is still the most stable and MS is still supporting it, to the degree that they brought out a Windows Update with a long list of fixes last wee.

 

Rushing into new Windows versions has now become a really BAD idea!



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.