Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963. Window update failed

[HoQuang]

Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963. Window update failed
I got this one. How to fix this

[VikramTheGreat]

Hi @HoQuang,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you are getting Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963. Window update failed, this indicates it looks like a particular driver failed, please let me know if you are getting an error when you try to use the printer or trying to use the Pc applications

Also request you to try the BIOS update on the HP PC and see if this helps.

BIOS Restore:
1) Shutdown the computer, keep the  charger plugged

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK 

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @HoQuang,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support