Hi,I keep in turning on my camera but it won't even turn on,I even got new batteries today

[Matt431]

The product name is a 735 HP photosmart camera 

[Raj_05]

Hi @Matt431,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Photosmart 735 camera won't turn on even after replacing the batteries, here are several steps you can try to troubleshoot and potentially resolve the issue.

Check Battery Orientation: Ensure that the batteries are inserted correctly according to the polarity indicators (+/-) inside the battery compartment.

Clean Battery Contacts: Sometimes, battery contacts can get dirty or corroded. Use a clean, dry cloth or a cotton swab with a small amount of rubbing alcohol to gently clean the contacts in the battery compartment.

Use Compatible Batteries: Ensure you are using the correct type of batteries recommended for your camera. The HP Photosmart 735 typically uses AA batteries. Using high-quality, fully charged AA batteries or brand-new alkaline batteries is advisable.

Reset the Camera:

• Remove the batteries from the camera.
• Press and hold the power button for about 30 seconds.
• Release the button, reinsert the batteries, and try turning the camera on again.

Check the Battery Door: Ensure the battery compartment door is fully closed and latched properly. Some cameras have safety features that prevent them from powering on if the battery door is not securely closed.

Examine for Physical Damage: Inspect the camera for any signs of physical damage, such as a cracked screen, damaged buttons, or a misaligned battery door. Damage can sometimes prevent the camera from functioning correctly.

Remove Memory Card: Sometimes, a faulty memory card can cause the camera to malfunction. Remove the memory card and then try turning on the camera.

Use External Power (if available): If your camera has an option for an external power adapter, try using it to see if the camera powers on with an external power source.

Firmware Issue: In rare cases, a firmware issue could prevent the camera from turning on. Check the HP support website for any available firmware updates or troubleshooting tips specific to your camera model.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support