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HP Recommended
Example: hp dyn1076nr
Microsoft Windows 10 (64-bit)

I reset my password, but I cannot access my laptop because my user profile is corrupt and destroyed.

1 REPLY 1
HP Recommended

@Gin-3 

We can't help you as we have no access to your PC and now, you have none, either.  You will have to find a local laptop service facility to see what they can do for you.



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