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‎03-06-2018 11:21 AM - edited ‎03-06-2018 11:22 AM

HP Recommended
Product: ZBook 17 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi! My ZBook 17 G3 won't go into hibernating mode.  Hibernate is ON, Hyper-V isn't installed.

I've read many posts and one our technician tried to help me but nothing works.

I've tried everything here: https://support.hp.com/us-en/document/c03383935

But the version 9 won't install on my machine as it says the computer doesn't meet the requirements (version 9 doesn't seems to support windows 10 64 bit) Then, I searched for version 10 but haven't found it...

When I run shutdown /h in a command prompt (admin mode) the screen becomes black and after a few seconds, if I move the mouse or hit the keyboard, I get back to the credentials screen and once logged back in, in the command prompt where I issued the shutdwon /h command, I see the message "Insufficient system resources exist to complete the requested service (1450)"

 

Can anyone help me?

 

Thank you

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