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‎10-09-2019 01:16 AM - edited ‎10-09-2019 03:26 AM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Another issue i've been having alongside not being able to update, is that ever since the LAST update that I was actually able to install, my sound has been giving out randomly. Sometimes I can fix the issue temporarily with a restart but it always happens again eventually. I've tried updating the audio drivers as others recommended and it did nothing. ProdID is 2LV24UA#ABA.

1 REPLY 1

‎10-09-2019 04:36 AM

HP Recommended

@urasawafemales 

 

Your machine is an HP Spectre x360 - 15-ch011dx. Its specs

 

      https://support.hp.com/au-en/document/c05927047

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95630.exe

 

or older software

 

     https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95406.exe

Regards.

BH
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