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HP Recommended

The AC adapter battery for my HP Laptop 17-ca1022cy gets too hot.  So  much so, I have concerns that it may catch afire.  The battery is too hot to be consistently held in my hand for more than a few seconds before it must be released. 

 

Any thoughts? Please advise .

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Lehcar1,

 

Welcome to our HP User Forum!

 

Your HP Notebook - 17-ca1022cy (2D629UA), according to: HP PartSurfer, was sold with a 45-watt AC power adapter with p/n: 741727-001 "Smart AC power adapter (45 watt) - 4.5mmx3.0mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector":

 

NonSequitur777_0-1690684772716.png

 

You will resolve the heat issue with a higher wattage charger, such as this affordable blue-tip 95-watt purchase example: Amazon.com: 90W 19.5V 4.62A AC Adapter Laptop Charger for HP 710412-001 740015-001 710413-001 710414....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


View solution in original post

3 REPLIES 3
HP Recommended

@Lehcar1,

 

Welcome to our HP User Forum!

 

Your HP Notebook - 17-ca1022cy (2D629UA), according to: HP PartSurfer, was sold with a 45-watt AC power adapter with p/n: 741727-001 "Smart AC power adapter (45 watt) - 4.5mmx3.0mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector":

 

NonSequitur777_0-1690684772716.png

 

You will resolve the heat issue with a higher wattage charger, such as this affordable blue-tip 95-watt purchase example: Amazon.com: 90W 19.5V 4.62A AC Adapter Laptop Charger for HP 710412-001 740015-001 710413-001 710414....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thank you Non Sequitur. The adapter you recommended has been ordered!!!!

HP Recommended

@Lehcar1,

 

You are very welcome: if you can find the time, please follow up to share your experience with the new adapter!

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.