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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hot AC Adapter Battery

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07-29-2023 07:11 PM
The AC adapter battery for my HP Laptop 17-ca1022cy gets too hot. So much so, I have concerns that it may catch afire. The battery is too hot to be consistently held in my hand for more than a few seconds before it must be released.
Any thoughts? Please advise .
Thank you
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Accepted Solutions
07-29-2023 08:48 PM
Welcome to our HP User Forum!
Your HP Notebook - 17-ca1022cy (2D629UA), according to: HP PartSurfer, was sold with a 45-watt AC power adapter with p/n: 741727-001 "Smart AC power adapter (45 watt) - 4.5mmx3.0mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector":
You will resolve the heat issue with a higher wattage charger, such as this affordable blue-tip 95-watt purchase example: Amazon.com: 90W 19.5V 4.62A AC Adapter Laptop Charger for HP 710412-001 740015-001 710413-001 710414....
Hope this was helpful.
Kind Regards,
NonSequitur777
07-29-2023 08:48 PM
Welcome to our HP User Forum!
Your HP Notebook - 17-ca1022cy (2D629UA), according to: HP PartSurfer, was sold with a 45-watt AC power adapter with p/n: 741727-001 "Smart AC power adapter (45 watt) - 4.5mmx3.0mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector":
You will resolve the heat issue with a higher wattage charger, such as this affordable blue-tip 95-watt purchase example: Amazon.com: 90W 19.5V 4.62A AC Adapter Laptop Charger for HP 710412-001 740015-001 710413-001 710414....
Hope this was helpful.
Kind Regards,
NonSequitur777