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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

 

 These are my serial number and model. 6G1Q0LA#ABM

 

[Personal Information Removed]

1 REPLY 1
HP Recommended

Hi @Artty29,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To access the advanced options on your HP 15.6 Inch Laptop PC 15, you can follow these steps.

 

Accessing Advanced Startup Options:

From Settings:

  1. Click on the Start menu and select Settings.
  2. Go to Update & Security.
  3. Click on Recovery in the left pane.
  4. Under Advanced startup, click Restart now. Your computer will restart and display the Advanced Startup Options menu.

Using the Shift Key:

  1. Hold down the Shift key and click on the Start menu.
  2. Select Restart while holding down the Shift key.
  3. Your computer will restart and display the Advanced Startup Options menu.

Navigating the Advanced Startup Options Menu:

  • Once in the Advanced Startup Options menu, you can select various options, including:
    • Continue: Exit and continue to Windows 10.
    • Troubleshoot: Access advanced troubleshooting and recovery options.
    • Turn off your PC: Power down your laptop.

Using the Troubleshoot Menu:

  • If you select Troubleshoot, you'll find additional options such as:
    • Reset this PC: Reinstall Windows while keeping or removing your files.
    • Advanced options: Access system restore, system image recovery, startup repair, command prompt, startup settings, and UEFI firmware settings.

Accessing UEFI Firmware Settings:

  • To access the BIOS/UEFI firmware settings:
    1. In the Advanced options menu, select UEFI Firmware Settings.
    2. Click Restart. Your computer will restart and enter the BIOS/UEFI settings.

Accessing BIOS/UEFI at Startup:

  • You can also enter the BIOS/UEFI settings by pressing a specific key during the boot process:
    1. Turn off your laptop.
    2. Turn it back on and immediately start pressing the Esc key (or F10 key, depending on your model) repeatedly until the BIOS/UEFI menu appears.

 

By following these steps, you should be able to access the advanced options and BIOS/UEFI settings on your HP 15.6 Inch Laptop PC 15.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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