How can I fix the windows update error in my HP laptop.

[Jaypee171]

How I can fix the windows update error in my HP laptop? I can't install a windows update in my HP laptop. It says that "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0831)". please help me to solve this problem.

[VH2000]

If the Update can't find certain files in the WinSxS folder you get this message. You have to analyse the logfiles etc.

You will not be able to manage that.

The only thing that you can do right now:
Create a new partition and download a new ISO (Build 19043.1288).
Extract that ISO into a folder on the new partition and run an "Inplace-Update" by running the setup.exe

This method is safe and you don't loose any data.

[WAWood · Accepted solution]

@Jaypee171 

Seems like a very serious, difficult "solution" for a Windows update issue -- are you up to doing all of this on your own?

As an alternative, read this thread and see about downloading the update yourself and running it:  https://docs.microsoft.com/en-us/troubleshoot/mem/configmgr/error-0x800f0831-installing-update