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‎11-03-2017 10:35 AM

HP Recommended
Product: HP Spectre 13-v-11dx
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install Windows 10 on my HP Spectre 13-v011dx from the usb-c port. The system will not let me boot from the usb-c port. Why not? I've disabled secure boot and enabled legecy in the bios. I press esc. and then F9 to list boot options but my usb-c port does not show up.  Any ideas? Thank you.

3 REPLIES 3

‎11-03-2017 01:39 PM

HP Recommended

You don't boot from a port it has to be some device attached to the port. I have the same laptop (or a close cousin) and I use the USB-C to USB 3.0 adapter HP shipped with the laptop and can boot from a USB thumb drive or a USB DVD-RW drive. 

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‎11-06-2017 08:18 AM

HP Recommended

Yes, I know you have to boot from a device. That's not what I meant. Of course you have to have a bootable usb device plugged into the usb-c port.  I have one plugged in but the boot menu is not seeing the device. I've tried multiable ones like a windows 10 installation usb device created from offical windows... and i've tried different linux OS's like ubuntu, etc...  the computer won't see the device I have plugged in.  Any advice?

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‎11-06-2017 09:30 AM

HP Recommended

Yeah leave some device plugged in and tap esc as you power up then F2 select component tests and test the usb ports. See if you get an error. I just tested my Spectre again (which only has 3 usb-C ports) and was able to boot it using a Windows 10 thumb drive and the "HP" usb-C to USB-3 adapter so if you can't do the same on any ports in your laptop the best guess is you have a hardware problem. 

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