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HP Recommended

Hi,

 

I have a laptop HP which has a broken screen.

Now I want to contact HP for spareparts but I can not find any phonenumber for belgium....

They always ask me my serial or model nr.
I find only the following nr at the back:

 

RMN: TPN-W121

Model: RTL8723BENF

FCC ID: TX2 RTL 8723BE

CNC: .....

IC:.....

SCT:....

 

but no serial number.
How can I know the production date of this notebook?

1 REPLY 1
HP Recommended

Welcome to the HP Support Community  @timds14 

 

The CNCxxxxxxx

 

Should be the Serial Number???

 

REO

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