• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-05-2021 03:04 AM - edited ‎10-05-2021 03:06 AM

HP Recommended
Product: Hp 15s-DU0094TU
Operating System: Microsoft Windows 10 (64-bit)

Device:- HP 15S-DU0094TU
Product Id.- 7NH61PA#ACJ

 

Currently I am using this notebook with windows 10 (64bit) version 21H1, and as per  PC Health Check the device is fully compatible and ready to run win11.

I want to install and update to windows 11 on this pc, and I want to perform a clean install of windows 11.
And prior to that I want to factory reset the pc erasing everything on the disk.

1. Please say me how to perform clean install?
2. And pleasy say, if I install the win11 then the OS data of the previous win10 still be stored in the drive or it will be replaced with the win11?
3. And also a 3rd question, the MS-Office that I am using now (came with this device when purchased), how can I get back the product with the same license key? If I only login to office with my current microsoft office account (outlook) then can I get that back?

4. What software should I download from the windows 11 download-centre website Download Windows 11 to perform my desired operation?

3 REPLIES 3

‎10-05-2021 03:40 AM

HP Recommended

I would choose the option (1) upgrade from WIN 10 to WIN 11 and see how it runs on your Laptop. That enables you to return back to WIN 10 as long as you do not delete the WIN.OLD folder.

You can use your Office installation and don't loose any data. When all WIN 11 errors are fixed you can prepare a clean install.

 

When you start with a clean installation right now, you loose everything in case it doesn't work as you expected.

Was this reply helpful? Yes No

‎10-05-2021 07:51 AM - edited ‎10-05-2021 07:57 AM

HP Recommended

Means,
You say I can download Windows 11 Installation Assistant now and install it and test for errors bugs etc. and after some days on my confirmation to be on win11 I can reset the device, by which, the previous win10 OS data stored on the disk will be erased, and the OS after reset will load as Clean win11?
If I perform a disk cleanup then will the previous win10 os data be deleted?

And, if I install the new win11 through the mentioned way then the pc HDD will store 2 os data simultaneously?
means one 10 and on11?
If two OS data remain on disk at the same time then will there be any problem?

And, when I will reset, the win10 data will surely be removed? surely?

What is Win.old folder?

Was this reply helpful? Yes No

‎10-05-2021 07:59 AM

HP Recommended

Will upgrading to win11 delete any disk information?
And any preferences with the applications will be changed that do not violate the win11 system requirments?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.