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‎03-03-2021 07:20 AM - last edited on ‎03-03-2021 08:59 AM by Retired

HP Recommended
Product: Hp15-dw3009nia
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to run windows 10 on my laptop but getting to the point of select drive that portion is blank didn't see any of the ssd in the system, I got HP15-dw3009nia ci7 512ssd/16gb ram please help. here is my mail:- [Personal Information Removed]

1 person had the same question
1 REPLY 1

‎03-07-2021 06:16 AM

HP Recommended

@TOBIT1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you try to install Windows 10 OS via CD’s or USB flash drive? 
  • Could you please share the screen where its showing black space?
  • Are you installing SSD for the first time on this computer? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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